Delivery Details

What Are Your Delivery Options?

Our mainland UK delivery rates are below. 

Delivery Option

Quantity

 Price

Time

Express

Upto 2 metres

£3.99

within 2-3 working days

Express

Upto 10 metres

£5.99

within 2-3 working days

Express

Order Value £100

FREE SHIPPING

within 2-3 working days

Rolls Express

Per Roll

£24.99

within 2-3 working days

Rolls Express

5 Rolls and above or 500 metres minimum.

Contact Us

within 2-3 working days


FREE SHIPPING ON ORDER VALUE£ 100 AND ABOVE & EXPRESS SIGNED DELIVERY

Note*: Please note the delivery prices are net of vat. 20% vat will be charged additional to the delivery prices.

The delivery price is based on the weight and quantity of your order. It includes the cost of picking, cutting, packing, processing, and delivering your fabrics. To provide you with the maximum value, we have only chosen EXPRESS delivery methods.

Please note large orders may be sent out in more than one package and arrive on separate days. 

Please note the above rates are for UK mainland addresses only. In the Highlands, Islands, and Northern Ireland, our courier fees are substantially higher. We use different courier providers.

Note*: Please note the delivery prices are net of vat. 20% vat will be charged additional to the delivery prices.

Do You Deliver Outside the UK?

YES, WE DO ALL PARTS OF THE UK AND EUROPE.

Please Note If your order is delivered outside the UK, it may be subject to import taxes, customs duties, and charges in the destination country, payable by the customer.

What happens if I am out when delivery comes?

The delivery driver will usually leave the parcel with a neighbour or in a safe place if there is one available. If this is the case, they will post a card through your letterbox to inform you. If this is not possible, the driver will usually re-attempt delivery the following day. You will usually receive an email to update you on your delivery progress. Please note, if you are ordering for a full roll or placing a wholesale order the courier may only attempt one delivery, and if the package is returned to us, the delivery and return delivery fee may be deducted from your refund. Any parcels returned to us can either be shipped out again subject
to paying an additional delivery fee, or refunded minus the delivery and return delivery charges. For any orders, a restocking fee of 20% will also be deducted from the refund. Please note that if incorrect address information is supplied, a surcharge will apply and be deducted from any refund. If a parcel is lost, please allow 10 working days for our courier to confirm this as lost.
 
Can I select a different delivery address, such as my work address?

Yes, you can! Enter your desired shipping address when checking out.

Do You Accept Returns?

Yes, we do! We are so confident that you will LOVE our fabrics that we offer a money-back guarantee! So you can order with total peace of mind.

In the unlikely event that you don't LOVE our fabric, just send your order back to us within 14 days for a refund on the fabric. Please note the fabric must be unused and uncut and we are unable to refund delivery fees+20% of the refund amount towards picking and packing charges. We recommend a tracked method of shipping to return an item. Our returns address is below.

NO RETURN, EXCHANGE OR REFUND ON ROLLS.

JERSEYTEX Limited Bridge Road, Tipton, West Midlands United Kingdom, DY4 0HR

Please ensure you include a note with your name, address, and order number with your return. We will process your refund within 14 days of receiving your package. 

Please note certain products such as customized orders are not included in our money-back guarantee. There would be a 20%+ delivery fee towards picking and packing charges deducted from the refund amount.

International Shipping
YES, We ship to all parts of Europe.